Refund policy
Return and Refund Policy
Thank you for shopping at Facon!
Returns We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.
Non-Returnable Items
- Final sale items
- Swimwear and intimates (for hygiene reasons)
How to Initiate a Return Contact us at facontienda1@gmail.com with your order number and reason for return. We will provide return instructions within 2-3 business days.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-7 business days.
Exchanges We do not offer direct exchanges. Please return the original item and place a new orde